Flooring FAQs

How should I maintain my hardwood floor?

Cleaning your hardwood floor is easy! Be sure to frequently sweep or vacuum to remove dust and debris, to protect from damage and keep your floor looking its best.

How can I reduce scratches and indentations in my hardwood floor?


To keep your hardwood flooring looking beautiful, there are a few measures that will help prevent scratches and indentations:
• Use floor protectors on the feet of your furniture
• If you have furniture with casters, take extra care to ensure they have a minimum 1” width barrel type wheel
• Never drag furniture! When rearranging your furniture, be sure to lift and not drag
• If you have pets, ensuring their nails are trimmed or filed will help to reduce scratches

Will my hardwood floor change over the years?

As wood is a natural product; it will react to changes in the environment such as humidity and light. Keeping your home or office at a standard rate of humidity and temperature, creates an ideal environment for stability in your hardwood. Additionally, to keep your hardwood floor from uneven discolouration make sure to periodically move area rugs and furniture. Also remember, the beauty in hardwood flooring comes from the natural patina gained over years of care and use.

What is involved in maintaining my tile flooring?

Cleaning your tile flooring isn’t unlike cleaning any other flooring or surface. When spills occur, promptly clean the mess with water and a clean, white cloth. For regular maintenance, sweep or dust mop frequently, and a non-abrasive cleaner without detergent; the experts at A-1 Flooring London will recommend a cleaning product for your specific tile.

What happens if I drop something; will the tile break?

While tile can provide a room with a beautiful look and feel, it does require a small amount of caution. If you are to drop a glass or dish, it is likely to break; unfortunately the tile can also become damaged. When handling items, be sure to use extra care to keep your floor looking as beautiful as the day it was installed.

Uh oh! I’ve damaged a tile, can I replace it?

There are three stages to removing the damaged tile to replace it with a new one; grout removal, complete removal of the existing tile and proper placement of the replacement tile. Ensuring the proper technique and tools are used, we recommend contact A-1 Flooring London for a proper tile replacement.

How should I maintain my laminate floor?

No floor is maintenance-free, but laminate flooring is easy to keep looking beautiful. The best method to maintain your laminate floor is to regularly sweep and vacuum to remove dust and debris. For a thorough cleaning, occasionally mop with a laminate floor cleaner, which can be recommended by the experts at A-1 Flooring London.

Is laminate flooring durable?

Yes! Your new laminate flooring is made to withstand heavy traffic and will provide durable flooring for your home or office. Laminate flooring is made by adhering a plastic surface to a dense wood core and synthetic backing; it is engineered to last and remain beautiful.

Can I install my new laminate flooring myself?

Laminate floor can be a “do-it-yourself” project, however we recommend ensuring your new flooring looks its best by using A-1 Flooring London’s expert laminate flooring installers. Our team has extensive knowledge on the placement, cut and technique to install your floor flawlessly and to ensure it remains looking beautiful.

Why is my new carpet shedding?

After your new carpet has been installed, you may notice that there is fuzz from the carpet or loose fibres that appear on the carpet or in the vacuum; this is normal! These fibres are leftover from the manufacturing process. Because these fibres are too large to become airborne, you can remove them with proper vacuuming, you should notice this “shedding” will begin to disappear within a year of installation.

How can I reduce the static from my carpet?

Static is result of low relative humidity in the room. This causes static charge to build in your carpet as you walk across it. To reduce the static from your carpet, a humidifier or the experts at A-1 Flooring London can offer advice on products available in store.

How can I reduce permanent carpet indentations?

You may notice an increase compression of your carpet pile in areas experiencing high foot traffic or from the weight of furniture. To help reduce these indentations, vacuum regularly or you can work the pile back with the edge of a coin.

Is vinyl floor durable?

Yes! Vinyl flooring is a great option for high traffic areas in your home or office. Additionally, vinyl flooring is great option for areas with high moisture levels, i.e. kitchens, bathrooms, laundry rooms and mud rooms.

Can I use floor mats on my vinyl floor?

To protect your vinyl flooring, and to keep it looking its best be sure to use care in selecting your floor mat; do not use mats with rubber-backing, latex-backing or coco fibre mats as you will risk discolouration or damage to the surface of your vinyl floor.